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呼叫中心系統(tǒng)在傳統(tǒng)交換機下如何應用
作者：admin 來源：本站 發(fā)布時間：2017-12-01 16:31:05
隨著通信技術的不斷發(fā)展，企業(yè)通信系統(tǒng)更新升級也是勢在必行，這其中非常重要的一環(huán)就是新舊設備間銜接過渡，如傳統(tǒng)交換機如何與現(xiàn)代通信系統(tǒng)對接。
With the continuous development of communication technology, the upgrading and upgrading of enterprise communication system is also imperative. A very important link is the transition between new and old devices, such as how traditional switches are connected to modern communication systems.
雖然傳統(tǒng)濟南呼叫中心系統(tǒng)交換機有一堆缺點，比如功能少、成本高和靈活性差等，但這都擋不住就是有人要用，理由是它穩(wěn)定?？蛻粼诒Ａ魝鹘y(tǒng)交換機的前提下，只需增加三臺設備，即O口網(wǎng)關、S口網(wǎng)關以及cc服務器，就能實現(xiàn)與呼叫中心系統(tǒng)對接，完成企業(yè)通信系統(tǒng)升級。
Although the traditional Ji'nan call center system switch has a lot of shortcomings, such as low function, high cost and poor flexibility, it can't be stopped because someone wants to use it, because the reason is that it is stable. Under the premise of retaining traditional switches, customers only need to add three devices, that is, O gateway, S gateway and CC server, so that we can connect with call center system and complete the upgrading of enterprise communication system.
在這個應用方案中，濟南呼叫中心系統(tǒng)和傳統(tǒng)交換機的分機都可以實現(xiàn)呼入呼出、以及所有分機互撥，而呼叫中心分機呼入呼出時都能實現(xiàn)呼叫中心系統(tǒng)功能，如來電彈屏、客戶資料管理、質(zhì)檢等。
In this application, the Ji'nan call center system and the extension of traditional switches can be realized, and all incoming and outgoing extension can achieve mutual dial, and call center system function extension incoming and outgoing call center, such as electric screen, customer information management, quality inspection etc..
通過與傳統(tǒng)交換機對接，濟南呼叫中心系統(tǒng)可以彌補企業(yè)傳統(tǒng)通信系統(tǒng)的短板，實現(xiàn)通話記錄、CRM 客戶關系管理、電話錄音、語音信箱、通話報表等一系列呼叫中心功能。另一方面，對接后的呼叫中心系統(tǒng)在穩(wěn)定性、可擴充性以及系統(tǒng)造價方面，都有極大的優(yōu)勢，企業(yè)能以更低的成本實現(xiàn)更智慧的通信系統(tǒng)。
By docking with traditional switches, Ji'nan call center system can make up for the short board of traditional communication system, and achieve a series of advanced call center functions, such as call recording, CRM customer relationship management, telephone recording, voice mail, call report and so on. On the other hand, the post call center system has great advantages in terms of stability, scalability and system cost. Enterprises can achieve more intelligent communication system at a lower cost.
以上就是小編為您講解的有關知識，我們擁有嚴謹?shù)墓ぷ鲬B(tài)度，熟練的工作技能，將確保任務準確、的完成。
The above is the knowledge that Xiao Bian tells you. We have strict working attitude and skilled working skills. We will ensure that tasks are done accurately and efficiently.
With the continuous development of communication technology, the upgrading and upgrading of enterprise communication system is also imperative. A very important link is the transition between new and old devices, such as how traditional switches are connected to modern communication systems.
雖然傳統(tǒng)濟南呼叫中心系統(tǒng)交換機有一堆缺點，比如功能少、成本高和靈活性差等，但這都擋不住就是有人要用，理由是它穩(wěn)定?？蛻粼诒Ａ魝鹘y(tǒng)交換機的前提下，只需增加三臺設備，即O口網(wǎng)關、S口網(wǎng)關以及cc服務器，就能實現(xiàn)與呼叫中心系統(tǒng)對接，完成企業(yè)通信系統(tǒng)升級。
Although the traditional Ji'nan call center system switch has a lot of shortcomings, such as low function, high cost and poor flexibility, it can't be stopped because someone wants to use it, because the reason is that it is stable. Under the premise of retaining traditional switches, customers only need to add three devices, that is, O gateway, S gateway and CC server, so that we can connect with call center system and complete the upgrading of enterprise communication system.
在這個應用方案中，濟南呼叫中心系統(tǒng)和傳統(tǒng)交換機的分機都可以實現(xiàn)呼入呼出、以及所有分機互撥，而呼叫中心分機呼入呼出時都能實現(xiàn)呼叫中心系統(tǒng)功能，如來電彈屏、客戶資料管理、質(zhì)檢等。
In this application, the Ji'nan call center system and the extension of traditional switches can be realized, and all incoming and outgoing extension can achieve mutual dial, and call center system function extension incoming and outgoing call center, such as electric screen, customer information management, quality inspection etc..
通過與傳統(tǒng)交換機對接，濟南呼叫中心系統(tǒng)可以彌補企業(yè)傳統(tǒng)通信系統(tǒng)的短板，實現(xiàn)通話記錄、CRM 客戶關系管理、電話錄音、語音信箱、通話報表等一系列呼叫中心功能。另一方面，對接后的呼叫中心系統(tǒng)在穩(wěn)定性、可擴充性以及系統(tǒng)造價方面，都有極大的優(yōu)勢，企業(yè)能以更低的成本實現(xiàn)更智慧的通信系統(tǒng)。
By docking with traditional switches, Ji'nan call center system can make up for the short board of traditional communication system, and achieve a series of advanced call center functions, such as call recording, CRM customer relationship management, telephone recording, voice mail, call report and so on. On the other hand, the post call center system has great advantages in terms of stability, scalability and system cost. Enterprises can achieve more intelligent communication system at a lower cost.
以上就是小編為您講解的有關知識，我們擁有嚴謹?shù)墓ぷ鲬B(tài)度，熟練的工作技能，將確保任務準確、的完成。
The above is the knowledge that Xiao Bian tells you. We have strict working attitude and skilled working skills. We will ensure that tasks are done accurately and efficiently.
