關于我們
電話營銷系統(tǒng)有什么功能
作者：admin 來源：本站 發(fā)布時間：2017-09-13 17:38:45
電話營銷系統(tǒng)主要是針對電話銷售、電話營銷為主要渠道的企業(yè)量身定做的電話營銷方案，那么，電話營銷系統(tǒng)有什么功能呢？
The telephone marketing system is mainly for telephone sales, telephone marketing as the main channel of enterprise tailored telephone marketing solutions, then, what is the function of telemarketing system?
電話營銷系統(tǒng)主要功能：
Main functions of telemarketing system:
1、 自動外呼功能
1, automatic call function
可新建外呼任務，批量導入電話號碼，不用手動撥出，系統(tǒng)自動進行外呼，提高外呼效率。
To create a new task information, batch import telephone number, without manual dial, automatic outbound system, improve the efficiency of call.
2、 通話錄音功能
2, call recording function
系統(tǒng)自動將每一通話進行錄音，話單保存30天、錄音文件保存10天，可隨時調(diào)取錄音內(nèi)容、可作為銷售員能力的的考核或者避免糾紛帶來的麻煩。
The system will automatically record each call, keep the word list for 30 days, and keep the recording file for 10 days. You can pick up the recording content at any time, which can be used as an assessment of the salesperson's ability or avoid the trouble caused by the dispute.
3、 CRM客戶管理功能
3 、 CRM customer management function
系統(tǒng)自帶CRM客戶管理功能，可支持客戶資料管理、客戶跟蹤記錄、客戶類別、銷售機會、產(chǎn)品管理、訂單管理、銷售階段管理、銷售狀態(tài)管理等。避免銷售員流動帶來的客戶流失。
System comes with CRM customer management functions, can support customer information management, customer tracking records, customer categories, sales opportunities, product management, order management, sales phase management, sales status management. Avoid the loss of customer turnover.
4、 IVR語音導航功能
4, IVR voice navigation function
客戶可根據(jù)自己本身的業(yè)務，設置好系統(tǒng)IVR語音設置，客戶電話咨詢進入呼叫中心系統(tǒng)，系統(tǒng)IVR語音導航自動進行業(yè)務導航，客戶按不同按鍵咨詢相關業(yè)務，提升公司形象和企業(yè)知名度。
Customers can according to their own business, set up the system of IVR voice set, customer telephone enquiry into the call center system, IVR voice navigation automatic navigation business, according to different key customer related consulting business, enhance the company's image and brand awareness.
5、統(tǒng)計分析功能
5, statistical analysis function
系統(tǒng)提供各種業(yè)務報表、統(tǒng)計分析話務量、客戶類型、訂單統(tǒng)計等，清楚把握每個銷售員的銷售情況，方便對其工作量的完成量及評估。
The system provides a variety of business reports, statistical analysis, traffic, customer type, order statistics, etc., clearly grasp the sales of each salesperson, to facilitate the amount of completion and evaluation of its workload.
我公司以其高品質(zhì)的產(chǎn)品、穩(wěn)定可靠的質(zhì)量、合理公正的價格、周到的服務贏得了廣大客戶的高度認可。我們期待您的到來！
Our company has won high recognition from our customers for its high quality products, stable and reliable quality, reasonable and fair price, and professional and considerate service. And we look forward to seeing you.
The telephone marketing system is mainly for telephone sales, telephone marketing as the main channel of enterprise tailored telephone marketing solutions, then, what is the function of telemarketing system?
電話營銷系統(tǒng)主要功能：
Main functions of telemarketing system:
1、 自動外呼功能
1, automatic call function
可新建外呼任務，批量導入電話號碼，不用手動撥出，系統(tǒng)自動進行外呼，提高外呼效率。
To create a new task information, batch import telephone number, without manual dial, automatic outbound system, improve the efficiency of call.
2、 通話錄音功能
2, call recording function
系統(tǒng)自動將每一通話進行錄音，話單保存30天、錄音文件保存10天，可隨時調(diào)取錄音內(nèi)容、可作為銷售員能力的的考核或者避免糾紛帶來的麻煩。
The system will automatically record each call, keep the word list for 30 days, and keep the recording file for 10 days. You can pick up the recording content at any time, which can be used as an assessment of the salesperson's ability or avoid the trouble caused by the dispute.
3、 CRM客戶管理功能
3 、 CRM customer management function
系統(tǒng)自帶CRM客戶管理功能，可支持客戶資料管理、客戶跟蹤記錄、客戶類別、銷售機會、產(chǎn)品管理、訂單管理、銷售階段管理、銷售狀態(tài)管理等。避免銷售員流動帶來的客戶流失。
System comes with CRM customer management functions, can support customer information management, customer tracking records, customer categories, sales opportunities, product management, order management, sales phase management, sales status management. Avoid the loss of customer turnover.
4、 IVR語音導航功能
4, IVR voice navigation function
客戶可根據(jù)自己本身的業(yè)務，設置好系統(tǒng)IVR語音設置，客戶電話咨詢進入呼叫中心系統(tǒng)，系統(tǒng)IVR語音導航自動進行業(yè)務導航，客戶按不同按鍵咨詢相關業(yè)務，提升公司形象和企業(yè)知名度。
Customers can according to their own business, set up the system of IVR voice set, customer telephone enquiry into the call center system, IVR voice navigation automatic navigation business, according to different key customer related consulting business, enhance the company's image and brand awareness.
5、統(tǒng)計分析功能
5, statistical analysis function
系統(tǒng)提供各種業(yè)務報表、統(tǒng)計分析話務量、客戶類型、訂單統(tǒng)計等，清楚把握每個銷售員的銷售情況，方便對其工作量的完成量及評估。
The system provides a variety of business reports, statistical analysis, traffic, customer type, order statistics, etc., clearly grasp the sales of each salesperson, to facilitate the amount of completion and evaluation of its workload.
我公司以其高品質(zhì)的產(chǎn)品、穩(wěn)定可靠的質(zhì)量、合理公正的價格、周到的服務贏得了廣大客戶的高度認可。我們期待您的到來！
Our company has won high recognition from our customers for its high quality products, stable and reliable quality, reasonable and fair price, and professional and considerate service. And we look forward to seeing you.
