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呼叫中心系統(tǒng)建設(shè)要點(diǎn)

作者:admin 來源:本站 發(fā)布時間:2017-03-15 10:34:00
呼叫中心系統(tǒng)建設(shè)要點(diǎn),系統(tǒng)建設(shè)要有一定的實(shí)用性,性,前瞻性。功能可以不多,但需要穩(wěn)定。呼叫中心要為以后的發(fā)展留有余地,細(xì)節(jié)上包括電話交換機(jī)的型號是否支持?jǐn)U展,機(jī)柜數(shù)量,位置,內(nèi)部空間不要占滿,網(wǎng)絡(luò)交換機(jī)堆疊時不要太緊,當(dāng)增加交換機(jī)時可以就近放下。呼叫中心電話配線架要備足,一個配線架只做一種接入,不要混淆。呼叫中心電話配線架和網(wǎng)絡(luò)配線架之間要留有足夠的空間,以備將來增加設(shè)備,它們的位置一定要事先安排好,因為一旦安裝到機(jī)柜中,就不能輕易挪動。
Call center system construction key points, the first system construction should have certain practical, advanced, forward-looking. Functions can be small, but need to stability. Call center to leave room for future development, the details including telephone exchange models support extension, rack number, position, the internal space don't fill, not too tight when the network switch stack, when increasing switches can be put down to the nearest. Call center telephone distribution frame to have foot, a distribution frame to do only one type of access, don't confuse. Call center phone distribution frame and the network to leave enough space between the distribution frame, for future increase equipment, their position must be arranged in advance, because once installed into the cabinet, will not be able to move easily.
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The company with reliable quality, perfect service, reasonable price to win the trust of old and new customers. In the century full of challenges and opportunities, we will forge ahead, and don't give up the pursuit of excellence in quality and perfect service of the United States. I hope we will be pleasure for your service!

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